Effective Date: January 18, 2025
Welcome to NiteLean.com. We’re committed to delivering your order quickly, safely, and reliably. Please review our shipping policy before completing your purchase.
1. Shipping Coverage
We currently ship only within the United States.
At this time, we do not offer international shipping.
2. Shipping Cost & Method
All orders include FREE Standard Shipping — no hidden fees or minimum purchase requirements.
Standard delivery typically takes 5–10 business days depending on your location and carrier volume.
We do not offer expedited or overnight delivery options.
3. Order Processing
Orders are processed within 1–2 business days after payment confirmation. You will receive a tracking email once your order ships.
During high-demand periods (such as promotions or product restocks), processing times may be extended slightly, but we always work to ship as quickly as possible.
4. Tracking Your Order
Once your order ships, you’ll receive a tracking link via email. Tracking updates may take up to 24–48 hours to appear.
If your tracking information hasn’t updated after several days, contact our team at support@nitelean.com for assistance.
5. Lost, Damaged, or Stolen Packages
If your order is delayed, lost, or arrives damaged, don’t worry — we’ve got you covered.
Our Promise
We stand behind every shipment. If something goes wrong in transit, our support team will investigate and make it right — whether that means sending a replacement or resolving the issue directly with the carrier.
We handle all shipping disputes fairly and promptly, so you can shop with total confidence.
6. Address Accuracy
Please ensure your shipping address is entered correctly during checkout.
We cannot be held responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
7. Contact Us
For any shipping questions or concerns, please contact our support team:
📧 support@nitelean.com